Less than 30 seconds. That's our average response time when an alert is triggered on your network.

Network security is a specialized discipline that goes well beyond general IT support functions. We understand the dynamic nature of today's threat environment. Effective security requires continuous monitoring and management. When our analysts identify a threat to your network they act immediately. Within seconds, they block all attack pathways and send the appropriate notifications, and they do so around the clock, over three continuous shifts.

Analysts in our security operation center (SOC) monitor hundreds of security feeds—including CERT, FBI, Security Focus, and Emerging Threats—in real time to identify newly released threats before they can do damage to your network.

And when you have a question or an issue, we pride ourselves on our "3rd-ring service," where the phone will always be answered—live and in person—by a security analyst who will work with you until your issue is resolved.