Security Expertise
"Once I started working with the analysts in the ProtectPoint Security Operations Center (SOC), I discovered that their level of expertise and professionalism far surpassed any other vendor that I was dealing with."
Lara James, Systems Administrator
Oklahoma Municipal League
"The StillSecure managed security service made my life much easier. I know that when I'm sleeping they are watching my network. From my perspective, it's crucial to have experts handling security, because I couldn't come close to managing it with the diligence that StillSecure does."
Lisa Giuliano, Director of Information Technology Systems
Palm Beach Chapter of the American Red Cross
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"One of the things I've noticed about the guys in the StillSecure Security Operations Center is that secure networking isn't just their job, it's their passion. Just like me, they go home and do this stuff as a hobby. They're eager to help out anyway they can."
Joe Husosky, Director of IT
City of Dania Beach
Security Operations Center (SOC)
"The guys in the SOC are StillSecure's greatest asset. I can't rave enough about them. A 4 or 5 minute conversation replaces 6 or 7 hours of having to wrestle with security issues on our own. That's invaluable."
Lara James, Systems Administrator
Oklahoma Municipal League
"A few months back the SOC called to let me know they were seeing suspicious activity on one of my servers. I immediately requested they block access, and in a matter of seconds they had isolated the device. Just that quickly they had identified the problem, alerted me, and blocked the device. Talk about peace of mind."
Lisa Giuliano, Director of Information Technology Systems
Palm Beach Chapter of the American Red Cross
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Value, Return on Investment
"A compromise of our data would be catastrophic. The amount of time, energy, and effort it would take to restore or re-create our data would be astronomical. We're talking a substantial amount of dollars. From that perspective, our ProtectPoint subscription is one of the most valuable investments we've made."
Lara James, Systems Administrator
Oklahoma Municipal League
"StillSecure's managed security service saved us about $4,000 a year because they don't pass along any recurring licensing fees. With my previous security vendor, half of my subscription fees were going to licenses. I like StillSecure's open source approach. It's very credible and I'm very happy with those solutions. It cuts my costs in half."
Joe Husosky, Director of IT
City of Dania Beach
24x7x365 Monitoring
"I utilized Strata Guard before I moved up to the managed service. The managed IDPS implementation was very smooth. I love the service and I think it is money well spent. It's refreshing to know that someone is keeping an eye on the network when I am not there."
Dalma Simon, Network Manager
U.S. Virgin Islands Water and Power Authority
"Security should be outsourced, it's a 24x7 job. The analysts in the StillSecure SOC are network security experts, and you need expertise to be truly secure. You can't achieve it with half measures. I feel really secure knowing that they're always monitoring, watching, and analyzing what's happening on my network."
Lisa Giuliano, Director of Information Technology Systems
Palm Beach Chapter of the American Red Cross
View case study »
Responsiveness
"It is nice to see a company that doesn't treat its customers like another customer number. That is a quality that is very rare these days. Your personal attention and dedication to implementing our managed ProtectPoint Firewall and ProtectPoint's dedicated team of professionals have helped ease the burden of managing a secure infrastructure. At the end of the day, you cannot put a price on peace of mind and a sound night's sleep knowing someone's got your back!"
Joe Cavallaro, CIO
ARC Excess & Surplus
"I'm thrilled with the StillSecure managed security service. Their security analysts have proven to be extremely responsive. Even if I'm wrestling with something that's not technically a ProtectPoint issue, they go out of their way to assist me."
Joe Husosky, Director of IT
City of Dania Beach
Customer Retention
"The ProtectPoint service is cost effective for our clients. It increases our value to them and makes for a 'stickier' customer. The fact that a ProtectPoint subscription includes live monitoring and alert response, not just device management, is a key differentiator. Plus our clients love the RADAR security portal."
Michael Kopp, Product Manager
Security Expertise / Responsiveness
"Either the Red Cross was going to pay us consulting fees to maintain the old firewall for them, or they were going to pay StillSecure and actually get a more responsive service, and we'd get the partner fees from StillSecure on the back end. To me it was six of one, half dozen of the other. I just wanted to do what was best for the customer. And with StillSecure, it's an easy call to make—they have great customer service, excellent technology, and they handle 100% of the service delivery."
Mark Akins, CISSP, CISA
Advantage Networking
When the customer has a fire and we really need to shine and deploy something quickly, StillSecure just flat out delivers. Their long-term success is built on their willingness to be so responsive. Make no mistake—our customers appreciate that level of service. We've never heard anything but positive feedback from our clients, and never is a very strong word."
Lenny Chesal, VP of Strategic Sales and CMO
"[ProtectPoint is a] very nice full-service managed security offering for organizations that don't have the security expertise on staff."
SC Magazine
Virtual Security
"The take rate on the virtual security is high, because that customer has already bought into the concept of virtual computing, so why the heck would they want or even consider device-based security? Currently, over 50% of our customers with virtual environments have opted for ProtectPoint coverage, and we expect that number to keep rising as more companies move to virtualized computing and storage."
Lenny Chesal, VP of Strategic Sales and CMO
Technology / Compliance
"StillSecure's IDPS was the logical next step. PCI explicitly calls out IDPS as a requirement for anyone storing credit card data. With the StillSecure offering, every potentially dangerous packet entering the network is identified and logged. The customer has complete control over the rule set, and she gets the peace of mind knowing the SOC analysts are monitoring for and blocking intrusion attempts 24 hours a day, seven days a week, 365 days a year."
Mark Akins, CISSP, CISA
Advantage Networking
"StillSecure understands the importance of layering security onto the virtual network. Using their logical security service allows us to protect our customers from all angles in our SAS 70 Type II and PCI certified data centers."
Roger Barranco, Chief Technology Officer and Vice President of Operations
"Since its inception, Safe Access has set the bar in terms of intuitive administration, testing/enforcement flexibility, and tangible increase in IT effectiveness. It has been our preference because it can be implemented in virtually any network environment."
Dom Genzano, Senior Partner and Co-Founder
STIGroup.
Increased Revenue Generation
"StillSecure has been a strategic partner for us and has continually provided us with top rate products and services that allow us to deliver cost-effective security solutions to our customers. With this new VSS offering, StillSecure is providing yet another solution that allows us to scale and deliver strong security solutions for our virtualization and cloud offerings."
Jeff Spalding, Executive Vice President of Market Operations
Peak 10, Inc.
"StillSecure's managed security in the virtual platform is so easy to sell to those who've gone virtual for their compute and storage requirements. As we offer them the menu of virtual choices—how much CPU, how much RAM—security is a logical part of the discussion. How many levels of security do you need? Firewall? IDPS? VPN? Web Security? It becomes a matter of checking boxes with them. And it significantly reduces power and rack space usage on our end. From a sales perspective, we love it."
Lenny Chesal, VP of Strategic Sales and CMO
Sales Support
"StillSecure makes it easy for us to re-sell their services. The support that StillSecure provides on the pre-sales side allows us to quickly pinpoint clients who are serious about security. StillSecure's live 30-minute customer consultations are invaluable for integrating security into the deal."
Lenny Chesal, VP of Strategic Sales and CMO